Privacy policy

Last updated: December 30, 2025

Valenti Exclusive operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Valenti Exclusive is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Valenti Exclusive acts as the data controller of your personal information, except where Shopify acts as an independent data controller.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to you.

We may collect or process personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law. This may include your name, billing and shipping address, phone number and email address. It may also include payment and transaction details, account information such as preferences and settings, information about items you view, add to cart, purchase, return or exchange, communications you send to us, device and browser information including IP address, cookie identifiers and network information, and usage information relating to how you interact with the Services.

Personal Information Sources

We may collect personal information directly from you when you create an account, place an order, contact us, or otherwise provide information. We may collect information automatically through the Services using cookies, pixels, tags, and similar technologies when you visit or interact with the website. We may also receive information from service providers, partners, advertising networks, or other third parties who assist us in operating the Services.

How We Use Your Personal Information

We use your personal information to provide, tailor, and improve the Services. This includes processing payments, fulfilling orders, arranging shipping, facilitating returns or exchanges, managing accounts, remembering preferences, enabling reviews, sending order or account notifications, and improving the overall shopping experience.

We may use your personal information for marketing and advertising purposes, including sending promotional communications and displaying interest based or targeted advertising across our website and third party platforms based on your interactions with the Services. Where required by law, we will obtain your consent before using cookies or similar technologies for marketing purposes. You may opt out of marketing communications at any time.

Your personal information may be used to maintain the security of the Services, prevent fraud, authenticate accounts, and protect against unlawful or malicious activity.

We also use personal information to communicate with you, provide customer support, respond to enquiries, and maintain our business relationship.

We may use personal information to comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate, personalise, analyse, and advertise the Services. These technologies may be used to recognise your device, understand usage patterns, measure advertising effectiveness, and display relevant advertisements.

Where required by law, non essential cookies will only be used with your consent. You may manage or withdraw your consent at any time through our cookie banner, cookie preference settings, or your browser controls. Disabling cookies may affect certain features of the Services.

How We Disclose Personal Information

We may disclose your personal information to Shopify and to trusted service providers who assist us with payment processing, analytics, customer support, hosting, fulfilment, shipping, and marketing services.

We may share personal information with advertising and marketing partners for targeted or interest based advertising, where permitted by law. Depending on your location, you may have the right to opt out of the sharing of your personal information for targeted advertising purposes.

We may also disclose personal information when you direct or consent to such disclosure, to affiliates within our corporate group, or in connection with a business transaction, legal obligation, or to protect the Services, our rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process personal information in order to provide and improve its services and may act as an independent data controller for certain processing activities.

To learn more about how Shopify uses personal information and to exercise your rights with respect to data processed by Shopify, please visit https://privacy.shopify.com/en

Third Party Websites and Links

The Services may contain links to third party websites or platforms not operated by us. We are not responsible for the privacy practices, security, or content of those third parties. Information shared on third party platforms is governed by their own policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If a parent or guardian believes that a child has provided personal information, they may contact us to request deletion.

Security and Retention of Your Information

We implement reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to restrict or object to certain processing, and to opt out of targeted advertising or the sharing of personal information for advertising purposes.

You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request. We do not discriminate against individuals for exercising their privacy rights.

If you are a California resident, you may have the right to opt out of the sale or sharing of your personal information for cross contextual behavioural advertising.

International Transfers

Your personal information may be transferred, stored, and processed outside the country where you live. Where required, we rely on recognised legal safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. The updated version will be posted on this website with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact Valenti Exclusive at concierge@valentiexclusive.com