Contact

At Valenti Exclusive, we offer personal and professional customer care. Whether you have a question about an order, product details, or general enquiries, our concierge team is here to assist.

Customer Concierge

For all enquiries, please contact us at
concierge@valentiexclusive.com

We aim to respond to all messages within 1–3 business days.

Order Enquiries

When contacting us regarding an order, please include
• Your order number
• The email address used at checkout
• A brief description of your enquiry

This allows us to assist you as efficiently as possible.

Warranty and Returns

For warranty claims or return related enquiries, please reach out to our concierge team with supporting details and, where applicable, clear images of the product.

Business Hours

Our concierge team operates Monday to Friday, excluding public holidays.