Warranty

At Valenti Exclusive, every piece of eyewear is crafted with exceptional care and premium materials. We stand behind the quality of our products and are committed to ensuring confidence in every purchase.

Warranty Coverage

All Valenti Exclusive eyewear is covered by a 2 year warranty from the date of purchase against manufacturing defects in materials and workmanship.

This warranty covers:
• Structural defects in frames
• Manufacturing faults in lenses
• Hardware issues such as hinges or screws caused by production defects

If a product is found to be defective within the warranty period, we will assess the item and, at our discretion, provide a repair, replacement, or store credit.

What Is Not Covered

This warranty does not cover:
• Normal wear and tear
• Scratches to lenses caused by use
• Accidental damage, misuse, or neglect
• Damage caused by improper care or storage
• Alterations or repairs made by third parties
• Loss or theft

How to Make a Warranty Claim

To submit a warranty claim, please contact us at concierge@valentiexclusive.com with-
• Your order number
• A brief description of the issue
• Clear photos of the product showing the fault

Our team will review your claim and respond within 1–3 business days.