Termini e condizioni del servizio


OVERVIEW
Welcome to Valenti Exclusive! The terms “we”, “us” and “our” refer to Valenti Exclusive. Valenti Exclusive operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Valenti Exclusive is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory, or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security and confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, colours, finishes, and product appearance may vary depending on the device, screen, or display settings used to access the store.

We do not warrant that the appearance, quality, or performance of any product or service purchased by you will meet your expectations or be identical to how it appears online.

All descriptions of products or services are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or service at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Valenti Exclusive reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Valenti Exclusive confirms acceptance and payment has been received and processed.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order has been accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund and Returns Policy.

You represent and warrant that your purchases are for your own personal or household use only and not for commercial resale, redistribution, or commercial export.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation.

Unless otherwise expressly stated, prices do not include taxes, shipping, handling, customs duties, or import charges. Prices displayed in our online store may differ from prices offered by third parties.

You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update such information so we can complete transactions and contact you as needed.

You represent and warrant that you are authorised to use the payment method provided and that all charges incurred will be honoured by your payment provider.

SECTION 5 – SHIPPING AND DELIVERY
Delivery times provided are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.

Risk of loss passes to you upon delivery of the products, except where mandatory consumer protection laws provide otherwise.

SECTION 6 – PRESCRIPTION PRODUCTS
Where prescription lenses or prescription eyewear are offered, you are responsible for providing accurate, complete, and up-to-date prescription information.

Valenti Exclusive is not responsible for errors, dissatisfaction, or issues arising from incorrect or outdated prescription information supplied by the customer. Prescription products are subject to our Refund and Returns Policy.

SECTION 7 – INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, videos, designs, and logos, are owned by Valenti Exclusive or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. No licence or right is granted except as expressly stated.

SECTION 8 – OPTIONAL TOOLS
You may be provided access to third-party tools as part of the Services. These tools are provided “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk.

SECTION 9 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or platforms. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.

SECTION 10 – RELATIONSHIP WITH SHOPIFY
Valenti Exclusive is powered by Shopify, which enables us to provide the Services. All sales are made directly between you and Valenti Exclusive. Shopify is not responsible for transactions, products, or disputes and is released from all related claims.

SECTION 11 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies.

SECTION 12 – FEEDBACK
If you submit feedback, suggestions, reviews, or other content, you grant Valenti Exclusive a perpetual, worldwide, royalty-free, sub-licensable licence to use such content for any purpose without compensation.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate at any time without prior notice.

SECTION 14 – PROHIBITED USES
You may not use the Services for unlawful, harmful, abusive, or fraudulent purposes or interfere with the operation or security of the Services. We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 15 – TERMINATION
We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination survive.

SECTION 16 – DISCLAIMER OF WARRANTIES
Except where warranties cannot be excluded under applicable law, the Services and products are provided “as is” and “as available” without warranties of any kind.

SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Valenti Exclusive shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Valenti Exclusive and Shopify from claims arising out of your breach of these Terms or misuse of the Services.

SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions remain valid and enforceable.

SECTION 20 – WAIVER; ENTIRE AGREEMENT
These Terms and referenced policies constitute the entire agreement between you and Valenti Exclusive regarding use of the Services.

SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

SECTION 22 – HEADINGS
Headings are included for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our website. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 24 – CONTACT INFORMATION
Any questions about the Terms of Service should be sent to
concierge@valentiexclusive.com